Do you need information? Here you will find the answers to the most frequently asked questions.
ticinopass is an all-access pass valid throughout the entire winter season at all ski resorts in the Ticino region, offering unlimited skiing, snowboarding, snowshoeing, winter hike and much more.
Your pass grants you access to all ski resorts in Ticino, including Airolo-Pesciüm, Bosco Gurin, Carì, Campo Blenio, Nara, Cioss-Prato, Airolo-Lüina, Prato Leventina, Bedrina-Dalpe, Mogno, Cappellina-Piano di Peccia, Alpe di Neggia, Bedea-Novaggio. Whether you’re a beginner or an expert, you’ll find the perfect slopes to enjoy.
The pass is valid from the official start of the winter season November 30th, 2024 and lasts until the end of the season, typically April 15th, 2025. Exact dates may vary depending on snow conditions.
No, ticinopass is personal and non-transferable. It is linked to your name and photo, and can only be used by you.
Yes! We offer discounted passes for children, students, seniors, and families. Please refer to our buy page for details.
You can easily purchase the pass through our online store. Just choose your category, complete the purchase, and receive your pass by loading it to your keycard or by ordering a new one for the cost of CHF 5.
You will receive an order confirmation via email immediately after your purchase. Keycards will start shipping after November 15th, and will arrive at the address you provided in time for the start of the ski season. You’ll also receive a shipping confirmation with tracking details once your keycard is on its way.
For purchases made after 20.11.2024, the mailing of the new keycards, half-price codes for Andermatt-Sedrun-Disentis, and the carnet for free day passes in Disentis will be sent within 10 days after the date of purchase.
You can either reuse your old keycard or request a new one for an additional cost of CHF 5, with free shipping. After completing your purchase, you’ll receive a confirmation email. If you’re using your old keycard, it will be automatically reloaded. If you’ve requested a new keycard, it will be shipped to you after November 10th, ensuring it arrives before the ski season begins.
In case of loss, you can contact our customer service at info@ticinopass.ch to request a replacement pass for a fee. The lost pass will be deactivated to prevent unauthorized use.
No, the pass provides unlimited access with no blackout dates, so you can ski any day during the winter season.
Unfortunately, the ticinopass is non-refundable once purchased.
ticinopass grants access to the mountains, offering endless possibilities. Besides skiing, you can enjoy activities like snowshoeing, sledding, winter hiking, or simply take in the stunning views from the peaks. You can also savor traditional meals at cozy mountain huts.
Yes! Some resorts offer extra perks, including access to ski areas in other Swiss cantons, discounts on equipment rentals, lessons, lodging, and après-ski activities. Be sure to check our newsletter and the perks section of this site for exclusive offers and updates.
If you’re unsure about resort closures due to weather, please check the resort’s website for the latest updates. While we cannot offer refunds for weather-related closures, your pass remains valid for the entire season.
Do you need more information or did you not find the answer?
Contact us during opening hours by e-mail or by phone on +41 91 880 60 10.